profiling — pro‧fil‧ing [ˈprəʊfaɪlɪŋ ǁ ˈproʊ ] noun [uncountable] the activity of collecting information about someone or something ˈcompetency ˌprofiling HUMAN RESOURCES a process which is intended to find out which skills, knowledge etc are needed to be… … Financial and business terms
customer profile — ➔ profile1 * * * customer profile UK US noun [C] (also consumer profile) MARKETING ► a description of a business s typical customers: build/create/develop a customer profile »An online survey is an inexpensive way to start to build a customer… … Financial and business terms
profiling — pro|fil|ing [ prou,faılıŋ ] noun uncount the process of collecting and examining information about someone or something in order to get an accurate idea of what they are like: online/customer profiling … Usage of the words and phrases in modern English
profiling — UK [ˈpraʊˌfaɪlɪŋ] / US [ˈproʊˌfaɪlɪŋ] noun [uncountable] the process of collecting and examining information about someone or something in order to get an accurate idea of what they are like online/customer profiling … English dictionary
Customer lifecycle management — Customer Lifecycle Management, or CLM is the measurement of multiple customer related metrics, which, when analyzed for a period of time, indicate performance of a business.[1] The overall scope of the CLM implementation process encompasses all… … Wikipedia
Electronic Customer Care — Der Begriff Electronic Customer Care (ECC) (wortwörtlich übersetzt „Elektronische Kundenpflege“) bezeichnet diejenigen Maßnahmen, die zur Verbesserung und Aufrechterhaltung von Kundenbeziehungen auf elektronischem Wege dienlich sind. Der immer… … Deutsch Wikipedia
consumer profiling — consumer profile UK US noun [C] ► MARKETING CUSTOMER PROFILE(Cf. ↑customer profile) consumer profiling noun [U] ► »Consumer profiling enables targeted marketing … Financial and business terms
Noisy text analytics — is a process of information extraction whose goal is to automatically extract structured or semistructured information from noisy unstructured text data. While Text analytics is a growing and mature field that has great value because of the huge… … Wikipedia
Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… … Wikipedia
Sentiment analysis — or opinion mining refers to the application of natural language processing, computational linguistics, and text analytics to identify and extract subjective information in source materials. Generally speaking, sentiment analysis aims to determine … Wikipedia
